“Nothing prepared us for disruption at this scale. We must play by new rules in a completely new game! Before you take complete cognizance of a situation a new reality emerges. How do you deal with figuring out the impact on the business, chartering the future course of action...losses, hand out salary cuts, consider the possibility of lay-offs and be sensitive in the face of human suffering all at the same time? How do we find leaders who have the capability to do this?”