India’s logistics sector has been the backbone for multiple industries, supporting the weight of large-scale businesses and keeping the economy on its feet. Back in 2019, long before the pandemic disrupted the world, India’s logistics sector was on the threshold of transformation. The sector was projected to grow at over 10% CAGR in the next five years to reach $320 billion. In the last two years, a boom in the e-commerce sector, digitization, tech-enabled processes have triggered tectonic shifts in how the logistics sector operates.

CEOs have known for a long time that they must embrace change and uncertainty. But none have been trained to navigate the many multidimensional, evolving, and overlapping disruptions we see at the beginning of 2022.

Regardless of the industry, the pandemic has accelerated change with respect to remote-working and innovation across organizations.