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Designing and Implementing a New Performance Management Process, and Driving Change

Case Study

istock.com/Anawat_s

17 January 2023

Our client is a NASDAQ listed Analytics to BPO organization with ~50,000 employees spread across multiple geographies. The client had decided to implement Oracle systems across the organization and saw this as a platform to drive impactful change.

What was the exact ask


The client was looking at creating a performance management process that will be focussed on the growth of individuals, in addition to being a joint ownership between the individual and her manager.

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