The impact of AI and machine learning is far deeper today than it was a few years ago. Needless to say, artificial intelligence is reinventing the way organizational roles and functions operate. HR is no exception. The scope for integrating artificial intelligence in HR has been growing steadily. But what does this impact look like, how is AI shaping the way Human Resource function evolves?

The Role of AI in HR 

The role of AI goes way beyond automating low-value tasks. From talent acquisition to talent management, AI (along with its multiple branches like machine learning or deep learning) in HR has the power to revolutionize employee experience, improve decision-making, and boost efficiency. Here are a few ways in which HR benefits from intelligent technology.

1. Reducing Bias, Enabling Inclusivity

   One of the key aspects of HR – hiring, is also one that is most heavily influenced by AI. Integrating artificial intelligence in recruiting plays a critical role in reducing unconscious human bias from the process of talent acquisition. This potentially translates into greater diversity and inclusivity. Algorithms designed to reach out to relevant candidates without bias can help organizations create equal opportunities.

2. Data-Driven Decision Making

   Known to be an inherently human skill, decision-making has been proven to improve with human-AI collaboration. By tapping into the power of data, HR leaders and organizations can dramatically boost, and often simplify decision-making at most levels. With predictive and accurate data-analysis, AI acts as an aide to human intelligence, eliminating inconsistencies and errors while helping businesses make faster, smarter, and more insightful decisions.

3. Learning and Training

   In the current landscape of skill gaps, AI can act as a game-changer. AI-integrated tools can help enhance skill development. In this dynamic environment, the skills required by a specific job position are equally dynamic, constantly changing with time. HR can leverage AI to improve employees’ skills, designing algorithms that can further an employee’s career path, customizing their learning & training plans.

4. Making HR More ‘Human’

   AI can be involved in automating all repetitive processes in HR in order to boost productivity and efficiency. Intelligent automation enables machines to sense, understand, learn and act on their own, with little to no human assistance. It can not only perform manual tasks but also make intelligent insights and decisions thus freeing up space for HR to focus on inherently human capabilities, like fostering authentic connections, critical thinking, and empathy.

Wrapping Up: Integrating Artificial Intelligence

The future of work lies in the intersection of AI and HR. While it already has an immense impact on our daily working lives, effectively integrating AI and HR can positively impact organizations, helping them boost productivity, performance and enhance employee experience. In order to deliver value to their organizations, it is critical for HR leaders to experiment with the different facets of AI. Now is the time for HR leaders and organizations to leverage the technology and its subsets to enable a culture of innovation and transformation.