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Human(itarian) Performance Evaluation During a Humanitarian Crisis

istock.com/Sezeryadigar

22 September 2020

COVID-19 is not our first crisis, nor do I imagine it will be our last. Though we can draw upon lessons from past crisis - like the financial meltdown of 2008 or the swine flu outbreak (H1N1) in 2009, the economic and social impact of coronavirus is unparalleled. Its effects on the workforce have manifested itself on multiple fronts - financial, physical, and psychological, making it first and foremost a humanitarian crisis.

In such a scenario, are the old legacy metrics apt measures of employee productivity? Is it fair to assess employees using parameters designed for a work environment radically different from a digital world's realities?


With many organizations still unsure about how to manage their performance review, we are of the view that a humanitarian crisis calls for a humanitarian approach, one which is transparent, flexible, and unbiased.

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