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Director, Products (Platforms)

Case Study

istock.com/Tippapatt

3 May 2024

Our client is solving the credit gap challenge through its strong technology-backed solutions. It has a unique risk model (underwriting) that assesses creditworthiness using multiple data sources and not only relies on the bureau score, thus offering better loan approval rates. All this with a seamless, easy-to-use app, making the entire process 100% online & frictionless.

What was the exact ask/ role specification


The client was looking to bring on board the Director of Products (Platforms) who would be responsible for leading the entire platform products charter in the organization. This includes the Communication Platform, Operations Portal, Chatbot, Voicebot, Dialer, and the Customer Support portal.


This role would report to the Chief Product Officer and be based out of Bangalore.

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